Terms & Conditions

Terms & Conditions

1:1 or 1:2 sessions are for 30 or 45 minutes. Mat classes are for 45 minutes. If you are late for a session, this time will be deducted from your session. If you are more than 15 minutes late, your session will be cancelled and will not be refunded. If I am late for a session, this time will be made up at a mutually convenient time, but not necessarily during that specific session.

  1. Every effort will be made to offer regular session times, but this cannot be guaranteed. Bookings can be made up using Gymcatch in advance.
  2. Payment. Payment is due in advance of sessions, either by the booking app Gymcatch, or Stripe payment link.
  3. Your session fees include the Pilates session. For Studio sessions, this fee includes use of the equipment.
  4. Cancellation of group/mat classes booked via Gymcatch: if you are unable to attend a class booked as part of a course, please cancel your session via the app as far in advance as possible. If the place is sold to another client, you may be credited with one class pass to use at another time. Rearrangement for group/mat classes will only be offered for up to one session per half term. Any extra changes will result in you losing those sessions. If less than 48 hours notice is given of cancellation, you will forfeit 100% of the cost of the session.
  5. Cancellation of 1:1 and 1:2 sessions: 1:1 and 1:2 sessions, please give at least 48 hours notice if you need to reschedule a session. Every effort will be made to rearrange at mutually convenient time for 1 session of each block booking; if you are unable to make any of the alternative times offered, you will forfeit the session. If less than 48 hours notice is given of cancellation, you will forfeit 100% of the cost of the session.
  6. If you are unable to attend a session due to Covid-19 and needing to self-isolate, you will be offered the option to attend via Zoom. Please note the experience will be different, but every effort will be made to ensure the learning experience is as positive as possible.
  7. You hereby certify that you are voluntarily participating in a physical conditioning and corrective exercise programme based on the work of Joseph H Pilates. You affirm that you are in good physical condition and/or have your physician’s approval to pursue this conditioning programme.
  8. You understand that the potential risks of this conditioning programme and recognise that changes may occur as a result of these exercise sessions, including possible short-term aggravation of some symptoms, tiredness, possible light-headedness, increased energy, mood changes, and mild soreness.
  9. You acknowledge that, although the conditioning programme in which you participate may have substantial physical benefits, Kate Abbott is not engaged in diagnosing or treating medical diseases or deficiencies. You are required to and will continue to keep Kate Abbott fully informed of any physical condition or disability which would prevent or limit your participation in this conditioning programme. It is also your responsibility to let Kate Abbott know of any change of address or emergency contact number.
  10. You agree to release form all liability and to indemnify KATE ABBOTT, from and against all claims, actions, judgements, costs, expenses, and demands with respect to injury, loss, death, or damage to your person or property in connection with your taking part in the above stated programme. It is understood and agreed that this consent release is to be binding on my heir, administrators, assigns and yourself.
  11. Kate Abbott reserves the right to cancel a session without warning if she feels you are in an unfit condition to train. In this situation your session will be forfeited without refund.
  12. Appropriate clothing will be required at all classes and sessions, with no discreet zips and minimal jewellery to be worn.